Air hostess career in India: Qualifications, Skills, Responsibilities, Courses, Institutes, Selection procedure, Salary and Retirement
On hearing the sound of an airplane, do you look at the sky and imagine about the thrilling life of the pilots and flight attendants up there? Well, there are many other youths like you who look up at the sky and that airplane the same way.
But just watching the airplane won’t get you up there, right? You have to work hard to achieve that but before everything else, you should to know in which direction you need to work to get a desirable result and whether those jobs are your cup of tea or not.
Jobs in aviation industry, specifically air hostesses, are getting a lot of attention from last few decades amongst the females in India.
This article is extensively about the job profile of air hostesses in India. Air hostesses are also known by other names like flight attendants, cabin crew, stewardess, etc.
Profession of an air hostess in our country is considered as a high-profile job and getting in there is not easy at all. An air hostess has many responsibilities to be taken care of and has various roles to play, both inside and outside the plane.
This job makes them a better person in their real life as well because they get to learn to deal with different kinds of situations and people from a mischievous child to an aggressive man to an impatient lady.
Well, they also get opportunities to meet many celebrities and renowned people from various fields of politics, sports, business and cinema.
By the end of this article, you will be able to figure out if you want to be a part of this job or not. First things first, you should know whether you are qualified for a particular profession or not and what skills you must possess.
So, let’s begin with the eligibility criteria. (Keep in mind the following requirements cannot be precisely accurate because different airlines have different requirements which you can get in their official websites.)
ELIGIBILITY CRITERIA OF AN INDIAN AIR HOSTESS-
- Minimum educational qualification is 10+2 from a recognised board or university for Indian airlines and must have completed at least graduation for international airlines.
- Must have scored at least 55% in 10+2 from any stream.
- Must be fluent in both English and Hindi languages.
- Someone who knows at least one foreign language is always preferable over others.
Physical and Medical Requirements:
- Minimum height should be 157cm for girls and 170cm for boys.
- BMI can be maximum 22 for girls and 25 for boys and minimum 18 for both.
- Should have a clear complexion. Here, clear complexion does not mean being fair but it refers to the skin without any visible scars, pimples, blemishes or tattoo in the body. (applicants with scars or tattoos in the covered body parts are usually not rejected.)
- Applicant’s age should be between 18 to 26 years.
- Should be physically fit, with good personality and physique, to be able to stand and sit in the plane for longer hours.
- Must have 6/24 vision in each eye. Good eyesight is required so that you can see the other end of the cabin from one end in order to read hand signals from other attendants in case of emergencies.
Other Mandatory Requirements:
- Nationality should be Indian and one should be eligible for an Indian passport.
- Marital status has to be strictly unmarried while they’re applying. (once they’re selected, they can marry anytime thereafter and get a leave for the same as well as maternity leave is granted later on.)
Even if the applicant fulfils all of the above requirements, they must possess the following 10 skills to crack the interview and other tests:
- Highly socialable and confident
- Can work calmly under pressure
- Organised and detail- oriented
- Decision-making skills
- Must possess team spirit
- Customer service skills
- Good communication skills
- Punctual and patient
- Should possess sense of responsibility
- Should be well groomed all the time.
TASKS TO BE COMPLETED IN EACH FLIGHT-
Once you know that you are eligible to fulfil all of the above requirements and possess most of the skills mentioned above, you can scroll down further to read about the responsibilities and daily tasks that you will be assigned to perform as an air hostess.
Some of the typical work of an air hostess are listed below:
- Attending pre-flight briefing.
- Welcoming passengers and directing them to their seats.
- Ensuring passenger’s safety and helping them throughout the journey.
- Demonstrating the use of equipments to the passengers.
- Providing medical advice and aid, as and when required.
- Serving food and beverages to the passengers.
- Ensuring that all the loose objects and garbage are removed and sometimes you may require to do some light cleaning inside the airplane as a part of duty.
- Conducting pre- and post- flight duties like verifying the working of all equipments, updating the seat pockets, and keeping a check on the meals and other supplements that they are boarded.
- Preparing flight reports.
- Managing emergency situations on flight.
There is a variety of degree, diploma and certificate courses now available in India if you are looking forward to become an air hostess.
These courses provide trainings in management skills, catering, emergency management, tourism and hospitality management, navigation skills and fundamental knowledge of aircrafts.
There is a list of courses offered by different institutes but I’m mentioning only a few common ones:
Certificate courses: These are short-termed vocational courses that youngsters take up to develop career competency in a single field of interest. The duration of the course varies from 6 months to 1 year and can be taken up after completing 12th in any stream. Few of them are listed below:
Aviation Hospitality and Travel Management
International Airlines and Travel Management
Aviation and Hospitality Services
Hospitality Travel and Customer Service
Air hostess/Flight Purser
Air Ticketing and Tourism
Certificate Course in Aviation Security and Safety
Diploma courses: These are professional courses opted by students to gain maximum knowledge in minimum time. It is usually studied in more depth and the duration of the course ranges from 1 to 2 years. These courses can also be taken up by students after completing 12th in any stream. Few of them are listed below:
Air Hostess Training
Aviation and Hospitality Management
Diploma in Airport Management and Customer Care
Diploma in Professional Cabin Crew Services
Diploma in Airlines Management
Diploma in Airlines and Travel Management
Diploma in Air Cargo practices and Documentations
Degree courses: These courses comprise of a combination of classroom learning and practical training to provide detailed study in maximum time. Duration of degree courses is three years and can be taken up after 12th or graduation. Few of them are listed below:
Post graduate diploma in Aviation and Hospitality services
Post graduate diploma in Airport Ground services
Post graduate diploma in Aviation, Hospitality, Travel and Customer services
Opting for these courses are not mandatorily required by the airlines, but aspirants pursue these courses to enhance their management and other skills. Some of the top colleges that provide air hostess trainings are:
- Rajiv Gandhi Memorial College of Aeronautics, Jaipur
- Air Hostess Academy, Pune
- Frankfinn Institute of air hostess Training, Delhi
- Frankfinn Institute of air hostess Training, Mumbai
- Air Hostess Academy, Delhi
- Universal Aviation Academy, Chennai
- You can directly apply through the official websites of different airlines. Go to careers page and you will find the job vacancies if available along with the other requirements and important documents that you should carry with you to the interview. Hence, you do not depend on any third party for legit information.
- If you’re selected, there will be a screening process in which your physical measurements like height and weight will be checked.
- The screening process is followed by a written entrance exam conducted by the airline.
- Further, a group discussion is conducted by the authority.
- Finally, the selected applicants are called for a personal interview. Don’t forget to carry these documents in your interview, without them you will be rejected at once:
- Aadhaar Card
- PAN Card
- Indian Passport
TRAINING AFTER SELECTION:
Once you are selected, you will be trained for a period of 2 to 4 months depending on the company. You are supposed to pay some amount for this training, ranging from 50,000 to 1 lakh as training fee.
Training is not at all easy. You will be forced to deal with various situations and people 24/7, which will help you later in dealing with numerous real-life situations. It will build you to deal with different situations like fire, ill patients, childbirth, plane crash, terrorist hi-jack, etc.
It will train you to swim with an additional person, to extinguish fire, to survive a plane crash, to use first aid kits, oxygen bottle, to deal a passenger with heart attack, etc.
SALARY OF AN AIR HOSTESS:
A lot of people even from the aviation industry cannot precisely say about the exact salary of a cabin crew because it depends on various factors.
However, an estimated salary can be calculated after a deep study. First of all, it should be clarified that salary of cabin crews of two different airlines are never the same.
An important factor for variation in salary depends on how big or old an airline is. In fact, the salary of two cabin crews in the same airline also differ. This depends on 3 factors:
- Base location in which you’re located. Bigger the base, more the salary. For example, the salary of a cabin crew whose base location is Delhi or Mumbai will always be higher than that of those located in smaller cities like Kanpur or Patna.
- More the Flying hours, more is the salary. It is obvious that airports in bigger cities are busier and make more trips, therefore they provide more flying hours, hence more salary. If you exceed the basic number of hours, you get some extra amount per hour.
- Usually, the additional pay of flying for one hour is approximately ₹400 and this flying hour duration is counted between the plane’s take off and landing. Even if they are working in the airport before or after the flight, it is not counted in flying hours.
- Domestic flight cabin crew usually gets lesser pay than international flight’s cabin crews.
So, an approximate estimated salary is basic pay (₹18,000) plus pay on additional flying hours(70hrs*₹400), that is equal to around ₹46,000 in a month.
Again, keep in mind, this is just a rough estimation of the salary, they also get certain allowances and other work benefits in addition to this. So, an average salary of an air hostess is about ₹40,000 in a month, after which the salary keeps on increasing with the promotion.
Every year exams are conducted to get further promotions, which on clearing, you will get promoted to a higher rank and your number of flying hours will increase along with an increase in your salary. An air hostess is promoted as a senior cabin crew and further as a cabin manager.
Earlier, air hostesses used to retire at an early age of 30-35 years, however, now this has been changed up to 45 to 50 years of age (depending on the airline). After this, they can easily take up ground jobs in the aviation industry.
Lastly, I would like to say- dream big to fly high in the sky without any fear and success will definitely come to you.